News & Updates

Patrons have 10 days to pick up items. The cancel holds procedure clears items that have not been picked up after this time or if the patron decides they do not want the item. These items exist both on the local ILS as a hold and on the DCB.  

Cancel Holds on the DCB

1. Open INN-Reach DCB “Return Uncirculated” window. Scan the barcode.
2. Select “OK”. 
3. If successfully returned the item through the DCB the item will list on the window as “RETURNED”.  If the item is not listed, please attempt the return a 2^nd time.
4. Remove the hold in the local ILS.

Cancelling the Hold Before It Is Shipped (they no longer want it)

If a patron or staff member requests a Search Ohio Item then informs Circulation they do not want the item, the request can be removed prior to the shipment of the item to the library.  The SO item does not yet exist in the local ILS and cancelling only needs to be completed in the DCB.

Cancelling the Hold

1. Open INN-Reach DCB  “Patron Check-Out”.
2. Search for patron by name.
3. Select the “Requests” Tab to display all SO items listed on the patron record.
4. Place a √ mark next to the item(s) to cancel.
5. Select “Cancel Requests”.
6. The item should no longer appear on the patron record.

Returning items must be checked in through both the local ILS and the DCB. 

Check In Items

Items must first be checked in in DCB.

1. Open the INN-Reach DCB “Not My Item Check In” window.
2. Scan the item barcode.  If the barcode will not read, enter a “b”  and rescan.
3. Two message windows will pop up when you check in Search Ohio & OhioLINK items that are being returned. The first pop-up is the actual checking in of the item. Click “CHECK-IN.”
4. The second window asks if you want to print a transit slip. Once this is clicked, the status of the item changes to ‘Returned’.
5. Check in via the local ILS.

Items checked out to local patrons are processed on two systems, the local ILS and DCB. The DCB system communicates the transaction to SearchOhio and OhioLINK servers.

Check Out INNReach Materials

Items must first be checked out in the DCB, then the local ILS.

1. Open INNReach DCB “Patron Check” out window.
2. Search for patron record in order to bring up patron by last name or scan library card
3. Scan the item’s barcode.  If the barcode will not scan, enter a “b” in the check out field and rescan the barcode. 
4. Look for message: “Item has status RECEIVED and has been cleared”
5. Close patron record in the DCB. Note: due date and make sure it matches the due date after it checks out in the local ILS.  This is especially important with OhioLINK Audiovisual items.
6. Check the item out in the local ILS.